Cancellation & Refund Policy

1. Subscription Cancellation

At hover-ui Mixer, we believe in flexible, creator-friendly terms. You can cancel your recurring monthly subscription (Individual, Pro, or Premium) at any time through your billing settings or by emailing our support team.

• There are zero cancellation fees or penalties.
• When you cancel, automatic renewals are stopped immediately.
• Your Pro features, workspace seats, and Pro registry access will remain active until the end of your current prepaid monthly cycle.

2. Refund Eligibility

Because hover-ui Mixer provides instant digital access to downloadable source code, proprietary animation plugins, and registry endpoints, general usage charges are non-refundable once the billing cycle commences. However, we honor full refunds under the following conditions:

3. How to Request a Refund

To request a refund or raise a billing dispute, email our billing team at:

Please include your Razorpay payment ID (e.g. pay_...) or registered email address so we can locate your record quickly.

4. Refund Processing Timeframe

Once an eligible refund is approved by our team:

• The refund is initiated directly via Razorpay to your original payment method.
• UPI and Netbanking refunds typically reflect within 2 to 4 business days.
• Credit and Debit Card refunds typically appear on your statement within 5 to 7 business days, depending on your card issuer’s banking cycle.